‘Some of the most lurid business feuds of the 20th Century and their (usually) sorry aftermath…fascinating’

The Observer

‘The virtue of Family Wars is that it entertains through schadenfreude’

Financial Times

‘Rather than throwing up their hands in despair, the authors have come up with some principles for – if not avoiding – dealing with conflict when it arises’

The Independent

Family Wars can be ordered from Amazon.co.uk – see banner below for more information.

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Vonage suggeste that “part of Britain’s economic recovery will be driven by SoHos and SMEs, and they need to communicate effectively through portable landlines, with capped costs and unlimited calls. We see it as a phone line with no boundaries.”

Until now, however, there has been one major financial consideration for these innovative businesses: communicating with their customers, particularly if those customers are overseas. This is where Vonage UK, one of the UK’s leading providers of VoIP technology is helping.

“For small businesses international trade, cost effectiveness and flexibility are the keys to success and growth,” says Vonage UK’s Managing Director Vincent Potier. “Switching from a traditional landline-based technology over to Internet telephony to make unlimited calls to your international customers is a major cost benefit,” he adds.

Vonage UK has quickly established itself as a major player in the new wave of internet-based telecommunications, concentrating on flexibility and cost effectiveness, as well as outstanding customer service. “Business is changing, the ‘global SoHo’ network where small businesses work with each other around the world is becoming increasingly significant in the business world and Vonage UK is providing the communications solution to make working with customers and partners easier.”.

The flexibility of Vonage UK’s call plans means that distance is no longer a factor in call costs. Many of the packages offer unlimited calls between Vonage to Vonage set-ups, allowing a business operator in London to call its satellite office in Spain, for example, as easily as making a local call. The portability and ease of use of VoIP VoIP revolutionises communication within networks of remote workers and clients, opening up the possibility of working anytime, anywhere and with anyone across the globe – the idea of completely flexible working is now a reality.

But the innovations don’t stop there. Vonage also enables small businesses to have ‘virtual phone numbers’, which have local dialling codes specific to a particular country. This means a client can call a US number and get through to the business’s UK number without paying international calling charges. Vonage believes this will enable small businesses to deliver better service to their customers abroad and position themselves as companies with a global presence.

Website: www.vonage.co.uk.

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The podcast is part of a series being produced bi-monthly by Morgan Lovell, where listeners can hear about the latest trends, technology and people in the world of sustainable office design.

This first episode includes an interview with Paul King of the UK Green Building Council, who gives some amazing facts about the carbon emissions of buildings. A tour of a sustainable workplace and insight from the public at large about the environmental credentials of their workplace are also featured.

To download the latest episode, log on to www.morganlovell.com/podcasts.

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The survey, which was conducted in January, showed small businesses have the want to grow in numbers but will need the correct conditions in order to get in the position where hiring new employees can be a consideration.

The survey also revealed that 64% of southeast businesses reported that taxes have negatively impacted their growth which is a view that was reiterated in the North with 60% agreeing to the impact of taxes and 59% agreeing in the London area.  The overall average for the UK is around 58%.

The FSB is taking action by asking the government to stall national insurance contributions due to concern that the surge in employment that occurred during the holidays may soon end.

National chairman of the FSB, John Wright, stated that the employment figures from January saw many people able to return to work but due to the damage from the recession the figures after this period are expected to be much lower.

The FSB is urging the government to consider offering a rebate on national insurance for small businesses that have less than 50 staff members if they agree to take on new employees over the course of this year and next.

Wright continued to say that the UK economy needs some type of boost that will open up new jobs for people especially those who are under the age of 25 in order to start to recover from the fallout.

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This flies in the face of government targets to reduce the carbon emissions by 60 per cent by 2050 and actively encourages more building to be built.

What can be done about it?

There is a petition on the 10 Downing street website that you can sign today – petitioning to lower the VAT for repair and maintenance materials to 5% from the 17.5% rate.

What else would a reduction to 5% provide?

A reduction of VAT to 5% in this area would not only assist individuals and businesses with maintaining and improving their existing properties but, by increasing the amount of building and maintenance repair work undertaken, this move will also be keeping the nation’s highly skilled employees in work during these difficult times. These trades people are a valuable asset to the industry as a whole and this is a vital opportunity to maintain and stimulate employment levels in the wider market.

If you have two minutes could you visit the petition page (http://petitions.number10.gov.uk/repairingbritain/) and fill in your details, I am trying to get 10′000 votes by April the 14th so your vote will really help!

There is also a Facebook fanpage which you can join to show your support of this worthwhile petition. http://www.facebook.com/pages/Rok-Repairing-Scotland/353891438971

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These folds can be configured in a variety of ways such as the z-setup or the gate fold. There are other variations but those are the two most popular ones.

The best fold entirely depends on the individual design and purpose of your brochure but the most common type is the three-way fold. One of the reasons for this is that this configuration is easiest to print and most uniform. Since it is basically the industry standard, these types of brochures are often the cheapest to print.

If you want something a little more unique and noticeable, then going for something a bit different such as the gate-fold setup may be advisable. Z-folds can also be good, but the way they read in their progression of content can be confusing to the reader and they are more suited to having different topics on each page.

The three most common layouts are the standard tri-fold and the slightly rarer z-fold and gate-folds; however, these are all fairly cheap and easy to produce.

Tri-folded brochures are most popular in the service industries; businesses such as hotels and restaurants etc. These brochures are also used for more informational purposes such as for banks to explain to their client’s particular procedures etc. However, this standard design can be suitable for almost any type of business.

Brochures are a great way to get your business off the ground since they are one of the cheapest ways of getting known and there are many different options out there to help you find the best deal.

Although they are not as cheap as printing flyers, they can contain a lot more information and images and almost certainly work out to be a better option in most cases.

Brochures are easy to customize and the more you have printed, the cheaper the price per unit is. They are easily distributable too (although perhaps not as easy as flyers).

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Since your web design is one of the most important components that decides if browsers decide to stay or not you want to make sure that you find an outsourcing solution that you can trust. People make their decision to look at your website or move on in less than ten seconds, which is why you may want to consider outsourcing companies that can meet your needs.

At the same time that you may be thinking about development outsourcing, you are also probably concerned about the price of hiring outsourced IT which is why you may want to consider offshore Indian outsourcing.
This is due to the fact that outsourcing to India can be a cheap alternative to any other type of outsourcing solution without compromising the quality of your outsourcing project.

Outsourcing in India is quickly becoming very popular as India continues to rise as one of the IT epicenters across the globe which you would do well to take note of.

When you decide to look at India for your offshore software development you will get a website design that will attract your customers and supporting outsource software work that will meet your needs. In fact, since the people you hire when outsourcing in India are trained professionals you may even get some outsourcing solutions to problems that you are not even aware of yet.

The fact that software outsourcing India is so developed means that you can allow yourself the joy of being proactive without paying any extra for the excellent outsourcing service that the professionals provide.

There are many different ways that you can take advantage of offshore outsourcing India outside of simply outsourcing web design which is why you will want to look into outsourcing sooner whether than later.

By getting your toes wet by seeing how Indian outsourcing can give your business the online web design page that will create hundreds of new clients for you while also making your website profitable you will want to continue to explore new possibilities.

Simply take a dip and see how design outsourcing can help you and you will never again think twice about trying about an outsourcing service.

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According to the survey results, business volumes have been able to stabilize for most of the sector in the past three months, but other consumer firms such as restaurants, bars, and hotels are still performing better than professional and business services companies.

Ian McCafferty, the chief economic adviser of the CBI, stated that the figures show that the economy is slowly started to recover overall but that there will still be a significant time period before growth starts to increase substantially.

One of the critical areas that will underpin the recovery is the fortunes of the powerhouse services in the UK since they account for around three quarters of the country’s output.

Figures from last Friday show good news for that sector as output from the last quarter of 2009 was reported to have risen from .1% up to .5%.

The highest business volumes were found by the CBI survey in the consumer services sector with 7% of all companies reporting that they have experienced an increase in revenues.

However, most professional and business services reported that their volumes have continued to fall instead of slowly starting to rise.

Yet, according to the survey most firms are still more positive about future prospects than they were last quarter even if profits have been a bit tighter due to inflation.

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The guide is aimed at businesses who promote themselves in the press. It defines why PR is beneficial, provides a step by step ‘how to’ guide to writing a press release and details how small businesses should go about contacting members of the media with their news.

Additionally, the guide  describes how companies can apply social media strategies and use other PR tools such as blogging to connect with customers. It also shows how to use audio and visual formats to present messages in different ways.

The free PR for Small Businesses Guide is available here.

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The list showcases the most talented professional women under thirty in Britain today and includes Chloe Smith (27), the youngest MP in the House of Commons and the Tories’ secret weapon’, Gemma Tuley (27), Gordon Ramsay’s protégé, Kirsty MacCarthur (30), director of Heartwood Wealth Management and the top new woman in the board room, Justice Williams (28) social entrepreneur and MBE, Emeli Sande (23), the big music star for the 2010’s and actress Sheridan Smith (28), the star of West End.

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